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The original item was published from 9/26/2022 10:46:00 AM to 9/26/2022 10:47:19 AM.

News Flash

Sterling Heights Library

Posted on: September 26, 2022

[ARCHIVED] Having Trouble Logging In?

logging in

You may have heard it before...

It's not you, it's me!

It's really true this time. If you have trouble logging in to your library account, this is due to the transition to Polaris, our new integrated library system. One of the changes is that it has reset PINs to the last four digits of the library card number. Thus, when you log in to place an item on hold, access Libby for an ebook, or one of the other services that require a PIN, your old PIN will not work. 

We apologize for the inconvenience this may cause. Feel free to contact us with any further questions at (586) 446-2665. 

For more important dates regarding the transition to Polaris, read on here

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