The Sterling Heights Police Department is proud to announce the launch of its new Special Needs Registry, a voluntary and confidential tool designed to help officers better respond to individuals with disabilities, medical conditions, or unique behavioral needs during emergency situations.
This proactive initiative is aimed at ensuring that officers are equipped with critical information to provide safer, more compassionate, and appropriate responses when interacting with vulnerable community members.
The registry allows families and caregivers to share vital details—including communication preferences, sensory sensitivities, de-escalation techniques, and emergency contacts—directly with first responders. Information is securely stored and readily accessible to officers and dispatchers during emergencies.
“Too often, misunderstandings in crisis situations have tragic consequences,” said Sterling Heights Interim Police Chief Ken Pappas. “The heartbreaking story of an autistic teen in Idaho recently shot by police underscores the urgent need for tools like this. We believe this registry will help prevent unnecessary harm and build trust between law enforcement and the community we serve.”
The idea for the registry was spearheaded by Lieutenant Craig Cole, who oversees the program and has worked closely with families, caregivers, and local advocacy groups to shape its features.
“This is about building bridges and strengthening the relationship between the police and the community,” said Lt. Cole. “We’ve had strong support from local organizations that serve individuals with autism, dementia, epilepsy, and other conditions—and we’re grateful to be working together to make this program accessible and impactful.”
In addition to improving emergency response, the online registry strengthens interagency collaboration with partners like the Fire Department and area schools. It also gives peace of mind to families, especially those who care for individuals prone to wandering or who are non-verbal.
“Sterling Heights is a city for everyone,” said Sterling Heights Mayor Michael C. Taylor. “This registry is a powerful reminder that public safety must be personalized—and that we all have a role to play in protecting our most vulnerable residents.”
Families and caregivers interested in registering a loved one can do so securely online at www.sterlingheights.gov/specialneedsregistry. The information will be kept confidential and used solely to assist first responders during relevant emergencies.
The City is also working with community organizations and service providers to promote awareness and encourage participation.