Can I renew my materials?
Yes, there are a number of ways to do this. You can renew your items 24 hours a day by logging into your online account or using our automated phone renewal system at 586-203-8725. Both services require your library card number and PIN. You can also renew in person at the checkout desk, or you can call the library Monday through Saturday during business hours. Sterling Heights materials can be renewed twice, and only if no one has the items on hold.

Show All Answers

1. Does the library have a self check-out computer?
2. I’m going on vacation and don’t want to lose my place on the hold list. What can I do?
3. Any charge to check out videos or DVDs?
4. How are residents notified if they have overdue materials?
5. Can I place a hold from home?
6. How long do I have to pick up my holds?
7. How can I find out what I have on hold?
8. Can I get a book if it is not on the computer?
9. Where are books held?
10. How do I get a library card?
11. Can my children get library cards?
12. How much is a replacement library card?
13. I forgot my card. Can I still check out books?
14. Are there any limits on the number of items you can check out?
15. Where can I use my card?
16. How and where can we return materials?
17. Can I renew my materials?
18. How much are fines and where can I pay them?
19. Do we have a grace period for fines?
20. I'm going on vacation and would like my books checked out for a longer period. What can I do?