My neighbors have the same number of people and water their lawn as much as I do. How come my bill is higher?

During the monthly billing period, it is impossible to expect your water bill to be identical to your neighbor’s. Simply put, peoples’ habits on water usage are different. Your neighbor may set the timer on their sprinkler system to water ten minutes less a day than you. They may have low-flow toilets in their house, which use 1.8 gallons of water per flush compared to your 3.6 gallon toilet. The water meter in your home is the actual gauge of how much water is used in the home.

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1. How is water and sewer service funded in Sterling Heights?
2. What are the costs associated with water and sewer service?
3. What are the reasons for the recent rate structure change?
4. How did the City come up with the new rate structure and why?
5. What are the features of the new rate structure for water and sewer service?
6. What are the benefits to the customer of the rate changes?
7. How do water and sewer rates in Sterling Heights compare to other cities in Macomb County?
8. Where is my water meter? Isn’t it that plastic box on the outside of my house?
9. My consumption is high. Could the meter be running fast, or was there an error in the reading?
10. How will automated meter reading benefit customers?
11. How can I expect my bill to change as a result of the new rate structure?
12. How do water and sewer bills compare to other household utility costs?
13. How much does it cost to perform basic water-using activities in my home?
14. What happens if I don’t pay my water bill? Will my water be shut off?
15. I’m selling my house and have been told that I need to get a final water bill. How do I go about this?
16. My water bill is much higher than normal. Why?
17. My neighbors have the same number of people and water their lawn as much as I do. How come my bill is higher?
18. Where can I get information on the water consumption history for my account?
19. If I pay my water bill online with my credit card, are there any additional credit card processing fees that I have to pay?
20. I tried to make a payment online, but was denied access to the payment screen. What should I do now?
21. What are the most significant ways to eliminate excessive water consumption?
22. What are some useful home maintenance ideas?