Sterling Heights Residential Lock Box Program

A Lock Box is a small metal box, which is installed outside of an individual’s home containing a key to the residence. The box is locked by a special key, to which only the Fire Department has access. In the event of an emergency, the Fire Department can use the special key to open the Lock Box and access your key to gain entry into your home or business, therefore reducing the potential for damage from forcible entry.

The box is ideal for individuals with a history of medical issues, recuperating from a hospital stay, living alone, or in conjunction with a medical alert system. The box is also ideal for businesses that aren't open 24 hours a day.

If you are interested in the Knox Box (Sterling Heights Fire Department's residential and commercial Lock Box program), a release of liability will need to be signed before the Knox Box can be placed into service.

Knox Box

To order a Lock Box, there is a one-time purchase fee and no monthly monitoring fees. These boxes are safe, durable and available in three different styles. You can order online or over the phone at 1-800-466-9312. If you are ordering online, make sure to enter "Sterling Heights" under the "Key Code" section to ensure proper key coding to the Sterling Heights Fire Department.

While you are waiting for the delivery of your Knox Box, it is the perfect time to have extra copies of your door keys made. If your door has a deadbolt, don't forget to have an extra key made for this lock as well. These keys will be put inside the Knox Box by the Fire Department.

Upon receiving your Knox Box, please contact the Sterling Heights Fire Prevention Department at 586-446-2970 to make an appointment to have your keys installed.